Reviewing a rental lease for a medical room can be scary. But don't worry, we've got a few tips to help you out before you sign on the dotted line.
1. Consider insurance
Does the contract contain information surrounding liability? In most cases, you are responsible for any injury occurring as a result of activity in the room.
Ensure that you have paid insurance to cover yourself. One thing to ensure is that you have inspected the room to check it is in good condition. If there are areas that are damaged or likely to cause accidents ask for these to be repaired. Do this before signing the lease.
You don't want one of your patients tripping over torn carpeting.
2. Clarify complimentary inclusions and what needs an extra fee.
It may be that when you saw the room advertised, they listed a wide range of available amenties. Usually, rental companies will show somehow, which are free and which are paid for. But not always.
Don't be caught out and sign a rental room agreement, only to find you can't use what you thought you could. Take any extra fees into consideration when choosing a medical room to lease.
Inclusions advertised should be listed on your contract. If you notice some are advertised, but not on the contract, ask to include them. That way your access to these amenities is protected.
3. Know what is a competitive price for what you want
Before signing any contracts, do your research. Consider if the price that the room will cost is fair, or something you can afford.
Are there hidden fees that you didn't see when first inquiring?
What are other rooms going for, in a similar location?
What are the Included/excluded amenities?
4. What is the cancellation policy?
Your business may change, or outgrow the space you're looking at renting. Be aware from the beginning of the process to leave the rental space. This will help you in the long run, when it's time to move on.
How much notice do you need to provide?
What form of notice do you need to provide? (email, written or verbal)
5. Repairs and Maintenance
The light bulb will need changing. The floor may need vacuuming. Or something more serious might break, like the furniture in the room.
Find out what your obligations are for repairs and maintenance. It's good to know this ahead of time, before something goes wrong.
Ideally, the less maintenance and repairs you have to perform, the better.
- Does the building hire a cleaner for maintenance?
-What is the process for notifying a repair needed?
- Are there repair or maintenance fees?
6. Deposits and fees
All deposits and fees should be on your contract. The contract should be clear on whether this is a refundable deposit, and how it may be used.
-How much is the deposit?
- How will the deposit be used (eg. repairs policy, or cleaning)
-How will your deposit be returned to you at the end of the lease period?
7. Time frame of lease
Ensure that you are happy with the time listed on lease. This should be clear, and detail the time you are obligated to pay rent for. Before signing, ensure that this time suits your business model.
- Will you outgrow the space within that time?
-Are there inspections of the rental space within that time?
-What is the process for a lease extension?
Looking for advice on renting a counselling room? You’ve come to the right place. We know that finding the perfect room to run your counselling business from can be a challenge. There’s a lot of advice around, which can at times, be overwhelming. In this guide, we’ve prepared answers to most concerns regarding renting a counselling room.
Table of Contents:
1. Finding the perfect Counselling Room
Finding the perfect room to rent and run your business from can be tricky. There’re a lot of properties and rental options around, so it’s important to consider these factors before you sign a lease:
2. Think about Additional Fees
Finding your counselling room is exciting! If you think you’ve found the base for your business to grow from, celebrate the win, but also consider assessing any additional fees before signing a lease. You don’t want to get stung with additional fees or expect services in your lease that are actually add ons. Here are a few additional fees to look out for.
3. Furnishing your Counselling Room
The level of furnishing your counselling room needs can vary, depending on what is included in your lease. Some rental counselling rooms will provide all necessary furnishings and others will offer more flexibility for you to customise the room. Here are a few things to consider as you look at furnishing your rooms.
4. What clients want from a Counselling Room
Knowing what your clients expect to experience as they enter your space can be helpful in making sure you’ve offered the best service. Having a great space will enhance the patient’s experience and ultimately make them more open to receiving your care.
The design of your counselling room can play an important role in the comfort of your clients.
Assess Your Opportunities
Now you’ve established your business in your leased counselling rooms, it’s time to consider what opportunities you have. Continuing to evaluate the opportunities available to you through the space you lease is an important factor in making the most of your room and experiencing business growth.
Why Wellshare Counselling Rooms?Wellshare is a health co-working facility operating in Sydney CBD, in the beautiful Dymocks building. Wellshare has a range of rooms for hire, including counselling rooms. Wellshare is distinct from other co-working spaces because it has been developed with the needs of health and wellness professionals in mind.
Wellshare provides you with a beautiful environment for you to grow your business autonomously. We value flexibility, and offer both full-time and part-time leases to our tenants.
All leases include:
· 24/7 Access
· Access to internal breakout areas
· Access to kitchen facilities
· Building outgoings included
· Electricity usage included
· Regular cleaning
· Secure high-speed NBN internet
· Branding on your room door
· Branding at reception
· Direct access to public transport
· Disabled access and facilities
· End of trip facilities e.g shower
· FREE use of HICAPs terminal
· Professional working environment
· Retail and shopping mall in building
Our counselling rooms are designed for your brand to shine through. Customize the space to suit your business and clients. We have a wide range of room sizes, from small to large. Our rooms are an affordable option, providing you with everything you’ll need.
Each room has been designed to make the most of natural light, and provide spaces that are cozy, but not cramped. For convenience, we have secure facilities to allow you to store your equipment on site.
But the benefits to your lease don’t stop there.
Wellshare loves to offer the best value for its tenants. That’s why we offer a range of additional services that can be added on to your Wellshare experience for an additional fee.
Mentorship opportunities — Wellshare offers free business development mentorship sessions. In these sessions, you’ll learn from Sydney’s top therapists, what it takes to run a successful counselling business in the CBD.
Also on the Wellshare team are a number of business experts across — digital marketing, video content producer and copywriting — who are available to assist you in developing your business further.
Community — Working for yourself can be an isolating experience. We know this because we’ve been there. That’s why at Wellshare, we’re developing a culture of like-minded professionals who strive for success in their business. We offer in-house events and webinars to assist in professional development. These opportunities help you create a name for yourself amongst your peers.
Growth — Join Wellshares online directory. We’ll provide you with a professional headshot and advice from our in-house entrepreneur, Anthony Bloomfield. Anthony is the founder of Wellshare, with over 15 years experience in helping businesses grow.
Affordability — We know that the cost of owning your own private practice isn’t always worth it. While your name may be on the door in traditional clinic-based practice, the stress and financial strain can be exhausting for many professionals. At Wellshare, we offer affordable solutions for practitioners looking for a new model of private practice. Over the years, we’ve learned that most patient’s don’t care about who owns the clinic, but rather what’s inside. We’ll provide you with the counselling room, waiting room and other facilities so you can reap the benefits of business, without the strain and financial pressure.
Location — Wellshare is located in the historic Dymocks building in Sydney CBD. Established on George St, your room will be close by to public transport to offer both yourself and your clients’ convenience. Our rooms offer clean and modern design, blended seamlessly with the historical charm of the Dymocks building. With great design and affordable prices, Wellshare offers a wonderful base for practitioners to establish their business.
Ready to hire a counselling room in Sydney? Book a tour at Wellshare.
So you’ve decided to start your own therapy business? Congratulations! We know that starting your own business is a big step. It’s both exciting and scary. But it doesn’t have to be. At Wellshare, we’ve been where you are. We’re passionate about helping health and wellness professionals launch their business from our modern and functional co-working space.
Table of Contents:
1. Things to consider before renting a therapy room?
2. Choosing the Right Therapy Room
3. Booking a therapy room
4. How to set up a beautiful therapy room
5. Attracting Clients to your Room
6. Keeping Staff and Clients Happy
7. Ongoing Considerations in Renting a Therapy Room
8. Why Wellshare?
Many of our tenants have started and grown their businesses using our rental rooms. Today we’ll be sharing our ultimate guide for renting a therapy room and growing your business! Are you ready?
1. Things to consider before renting a therapy room?
Where do you want to work? There is a wide range of options available to you. You could work from home, set up in an existing clinic, or explore something a little different… like co-working spaces.
Thanks to co-working spaces you no longer need to commit to a long term lease. Working from a rental therapy room will give you a bunch of benefits including:
With all these benefits, it’s easy to get very excited about rental therapy rooms (we know we’re excited!). But there are a few things you should think about before you sign a lease.
Insurance. It can sound boring, but insurance is one of the most important factors to consider when renting a therapy room. Making sure your insurance is in order early on in your business can save headaches (and money) later on! While we’re not insurance professionals, we think it’s a good idea. Do yourself a favour and ask the following questions:
Finances. Before starting any business venture, it’s a good idea to check your finances are in order. Doing so will help you start your business off on the right foot, and foresee some of the challenges that may be in store for you.
Minimise your stress and ask yourself:
Your support crew. Starting your business can be incredibly stressful. Between paying bills and hustling to find new clients, you may find yourself burned out quick. In times of good times and bad, it’s important to have people to support you. Before you open the doors to your business, identify people in your life who can support you in your new venture. Having a supportive network can protect your physical and mental health amid the strain you may be under. Think about those you can rely on. You’ll thank yourself later.
2. Choosing the Right Therapy Room
There is a wide range of therapy rooms available for you to base your business from. Whether you feel excited or overwhelmed by the choices is another question entirely. Regardless of how you’re feeling, here are a few tips to help you choose the therapy room that’s right for your business.
Hourly or daily use. Rental therapy rooms now have a wide range of lease availabilities. No longer are you trapped into a yearly contract, left feeling mildly panicked, wondering if your fledgling business will fly or fall. When you’re just starting, consider renting a room that gives you the option to rent the room for shorter periods. The flexibility of coworking rooms is one of the biggest advantages for your business. Some questions that might help you figure out what type of lease is best for you?
Amenities. Many coworking spaces, such as Wellshare come with a range of amenities included in your lease. Think about what you need to run your business. In traditional startups, you need to pay for everything, from the furniture to the photocopier. All these amenities can add up as you start your business! Save yourself some cash and choose a therapy room that has what you’ll need. Put your money toward other areas of your business, like marketing that otherwise might get neglected.
Wellshare therapy rooms include the following amenities:
Location. Where your business is located is vital. If clients can’t find you, your business won’t grow. Studies have shown that convenience is one of the most important factors in clients choosing which clinic to visit. They want to be able to access your services quickly. This means ensuring your business is located close by to public transport and is easily accessible. When picking your therapy room, consider your clients.
Want to read more about what matters most to health care consumers? Check out this study:
3. Booking a therapy room
Once you’ve decided on a facility you’d like to operate your business from, it’s a good idea to take a closer look.
Book a tour, chat to the team from the facility. This is an opportunity to ask all the questions you might have about what operating from the room looks like. The team at Wellshare are all friendly, professionals who are keen to help you achieve your business goals.
Following your tour, take your time reading over the lease and sign on the dotted line. As you assess your therapy room lease, take special note of the following details.
Maintenance. Before you sign to book a room, take the time to understand the expectations of renting that space. Depending on the space, some facilities may expect you to pay an additional fee if the facility is damaged in any way during your hire time. Generally, best practice is to ensure that at the end of your hire time, leave the facility in the state you hired it in. If there’s any problems with maintenance, document these and report them to management early.
Minimum rental hours. Ensure you have a good understanding of what hours you would be able to rent the room for. If you’re just starting, you might only need the room for a few hours, rather than the whole day. Ask what rental packages are available, hourly or daily leases are common. The ability to hire a room for a few hours provides flexibility and can save you cash - don’t pay for a full day if you haven’t got a full day’s work.
Exit Policy. It may sound strange to think about leaving before you arrive, but it’s a good idea. Learn about the cancellation policy of the hired room to ensure you don’t accidentally incur fees when it’s time to eventually move on. Most facilities have at the very least a minimum 24hr notice cancellation policy.
Ask what additional resources are available. Some co-working spaces, (including Wellshare) have a range of other services that may be helpful for you. Ask about these early on. Whether it’s consulting with a business advisor, marketing expert or a copywriter you may be surprised what additional services you can access when you hire the room.
4. How to set up a beautiful therapy room
So you’ve chosen your therapy room! Well done! But your work isn’t over yet. It may seem fairly basic, but don’t undervalue the impact decorating and design can have on your business. Clients who feel welcomed into your space may feel more comfortable and have a positive experience. If they have a positive experience, they may tell their friends and family about your business! This can lead to… new clients. Here are a few things to think about to ensure your therapy room is looking and functioning its best.
Furniture layout. Consider how the room is arranged. Depending on the arrangement of your lease, some furnishings may or may not be provided for you. Ensure furniture is comfortable and heavy enough to protect everyone’s safety (no one wants a chair thrown). Regardless, take a moment to consider how best to set up the room for your clients.
- Avoid trip hazards like rugs, particularly if your clients may be prone to falls.
- Consider the placement of chairs and other seating. Often, face-to-face seating can feel confrontational, so place chairs slightly off to the side to allow client comfort.
Lighting. Through the use of lights, lamps and candles the atmosphere of your therapy room can be adjusted to suit the service you’re providing. Lighting also plays an important role in the safety of your practice. Ensure that the room is well lit so you can conduct your service safely, and people don’t stumble or trip because of poor lighting.
Materials. Natural materials such as light woods seem to be preferred by clients, as opposed to glass and chrome. Often, clients don’t want to think about the previous occupants in the room, so avoid materials that may show fingerprints more easily.
Go natural. Plantlife is a trend in decorating for a reason. Plants, whether real or artificial can have a big impact in the atmosphere of your therapy room. Consider how you can include the natural element into your therapy room. Whether through the inclusion of plant life, or a painting of a nature scene. These can often have a calming effect on clients. Likewise, your colour palette should be relatively neutral.
Clean. It should go without saying, but presenting your therapy room in a tidy and clean state is one of the easiest ways to have a beautiful room. Show your professionalism in your space by avoiding clutter or rubbish. Clients will appreciate the attention to detail and will assume this extends to your quality of care.
Budget. Decorating your room is essential, but it doesn’t have to be costly. Many quality decor items can be found at affordable department stores, second-hand shops and online. You might even be able to reach out to friends and family. Get creative.
Artwork. Artwork can be surprisingly divisive. Be conscious of what pieces you choose to decorate your room with. A safe bet is usually calm, nature-themed pieces - such as of trees.
5. Attracting Clients to your Room
You’ve got your business ready to go, your room is looking gorgeous, but without clients, your business won’t last long. Welcome to the hustle. Attracting clients is often one of the most challenging aspects of starting your business. There’s a wealth of advice online on this topic, and it can certainly feel overwhelming. So here are a few of the top tips we’ve heard of (and tested for ourselves).
Marketing. It’s a word many in business are familiar with, but what does it mean? Marketing is your plan of action to attract (and keep) a steady influx of clients to your business. It’s how you get the word out. While you could just wait for people to show up, consider how you can actively market your business. Research and make a plan of action.
LinkedIn. Social media can sometimes be overlooked by health professionals. But online platforms can be a great place to connect with clients, educate and attract them to your business. Choose a platform where your clients are spending time, be it Instagram, LinkedIn, Facebook, Twitter, Pinterest (the list goes on, so I’ll stop there) and engage with them. We don’t mean spam their feed but offer great content. Spotlighting members of your team, sharing some top tips or sharing useful resources are a few ideas. On social media, it’s easy for clients to tag friends and family or provide reviews of your service. Leverage this for your business.
Signage. It sounds pretty basic, but you’d be surprised how many businesses don’t use signage to their advantage. Increase your visibility by ensuring your rooms use signs that are easily visible to passersby (or other clients if you’re in a co-working space).
Networking. Connecting with other professionals provides the opportunity for referrals. Be friendly and open to discussing your work with others, you never know who might refer someone to you down the track. Return the favour when you can. Both clients and businesses benefit when collaborative care is given.
6. Keeping Staff and Clients Happy
Running your own business comes with many challenges. One of these can be retaining good staff. While there’s always a natural time for people to move on, retain staff the best you can by providing a respectful workplace and valuing their work. Manners shouldn’t be under-appreciated.
When it comes to keeping clients happy, focus on what you can control and what you know about your client’s needs. Evaluate your business and do your best to provide an efficient and comfortable service. Keep wait times to a minimum when possible, and utilise technology that enhances your service.
Healthcare clients are functioning more and more as consumers. Speed and ease of access are important. Enable your patients to plan for the financial impact of their visit, many will appreciate not needing to ask the price - but have it offered readily.
Consider how you can collaborate with other health and wellness professionals to offer holistic care to your clients. This can be as simple as having a flyer available for a complimentary service from a practitioner you trust and are happy to refer to.
At the end of the day, you won’t make everyone happy. Thinking you can lead to exhaustion. Just do your best and focus on offering quality service to your clients and staff.
7. Ongoing Considerations in Renting a Therapy Room
So you’ve been in your rental therapy room for a while, and you’re thinking ‘what’s next?’. Here are a few things to consider as you continue to operate your business.
Room to grow. Has your business outgrown your room? You may need to consider other options for your business if your room is starting to feel a little small. Maybe you’re thinking of taking on a team member to help you manage your client list. Evaluate where your business is at, and reflect about where you’d like to be in future.
Opportunities. You may have unexpected opportunities arise from working from a co-working space. Maybe it’s attending a networking event, speaking at a conference or building a referral network. Whatever the opportunity, you’ll need to evaluate these on an ongoing basis. Your time is limited, especially as your business grows. Say yes to those that are likely to take you toward your goals, or you’re interested in.
Consider mentoring. Starting your own business, you will have learnt a lot! Consider registering with a mentor program, or taking someone under your wing to share your knowledge with. You’ll reinforce your learning, as well as be a part of someone’s professional/personal journey.
Professional Development. While many professionals require a certain level of professional development to maintain registration, this isn’t the case for all health and wellness jobs. Or for business owners. Education is inherently valuable and can help your business grow. By investing in yourself, you shift your business model towards that of practice-focused. The skills and lessons you learn, you take with you wherever your career takes you.
-What conferences are on in your field?
- What online courses could you take?
- Do you subscribe to any journals or industry newsletters?
- Do you attend business growth events?
Wellshare knows how important development and learning is in our professional journey. That’s why we have a team of in-house entrepreneurs and business experts. We regularly put on events designed to help you grow your businesses. No, attendance isn’t compulsory if you rent a room from us - but you’ll be missing out!
Remember why you started. Sometimes, in the humdrum of running our business, we can lose sight of why we started. It’s important to reflect and try your best to keep your goals in front of your mind. Doing so can make the journey more motivating, and rewarding.
8. Why Wellshare?
You’ve made it through the Ultimate guide for renting a Therapy Room! Well done! Before you go, here’s one question we haven’t answered yet.
Why rent a therapy room from Wellshare?
If you’ve been looking into rental rooms, you probably know there’s a bunch available. What makes Wellshare different?
Wellshare is specifically designed with health and wellness practitioners in mind. We know that as a health and wellness business, you have unique needs from a rental space that your average co-working space may not be equipped for.
Wellshare therapy rooms are located in Sydney CBD in the historical Dymocks building. Your clients will enjoy our purpose-built waiting room (great for building those business referrals) and cozy, but not cramped, therapy rooms. All rooms ensure patient/practitioner privacy. You can enhance the room to your preferences, to offer your clients the experience you want.
Store your equipment on-site and enjoy 24/7 access to grow your business how you want, when you want.
Our various therapy rooms are suitable for:
Do you feel as if you could be marketing your practice better?
Many psychologists and therapists offer brilliant services to their clients but struggle when it comes to the business of marketing.
Today we’re here to dispel some of the difficulty and give you 26 marketing tactics to consider to help your therapy services reach new clients.
1. Brand Consistency
Though you may not like to think of your practice as a brand, the truth is many people now access healthcare with the mindset of a consumer. This means your business should have a brand. Why? Having a brand enables recognition from clients and assists you to more easily build your professional reputation.
A brand can be your name, or it can be a business name. Either way, to create trust and credibility you will need to make sure your brand is consistent.
This means thinking about maintaining consistent appearance and messaging across your website, social media, business cards and physical space is important.
Don’t undervalue the impact a strong brand profile can have on your business.
2. Building Strong Relationships
As you practice your business, build positive relationships with those around you. From your colleagues to your clients, positive word of mouth matters. Being respectful, and considerate goes a long way.
3. Referral Network
Running your own psychology practice or therapy business can be tiring, and at times isolating. It’s important to consider how you can utilise your network to support your business.
When’s the last time you sent a colleague an email to check and see how they were going? Have they learnt anything new recently? Or do you have something of value to share with them?
Reach out to fellow psychologists, psychotherapists, counsellors and psychiatrists.
Your colleagues may have too much work than is manageable and may like to refer some of their clients to you. Or they may have enquiries from patients who are better suited to your area of focus than theirs.
Maintaining positive relationships with those in your industry helps for when business is quiet. When it’s not, consider returning the favour and referring to other professionals.
4. Website design
Having a functional and beautiful website is vital. Would you trust a physical store that had cracked windows, flickering lights and a bad smell when you entered. Of course not. Your website is your physical store in the digital world.
The vast majority of clients expect to be able to find out about services they need online. Simply put, if your business doesn’t have a website, you’re missing out on potential clients. If your website doesn’t look good it will negatively impact you too.
Getting a great website has never been easier. Create your own website using an easy to use website builder, or hire a website designer. Your clients will appreciate having a convenient place to find out all about your business.
Having a website for your clinic is useful for another reason. SEO. Or Search Engine Optimization. Through incorporating keywords and phrases into your site, you’ll make your website more likely to be chosen by search engines to show to people. People rarely click past the first page of Google, and even more, rarely go past the second. Don’t let your site be buried - think about SEO so that when potential new clients are doing their research so your services are readily available.
6. Video marketing
If you’re comfortable public speaking, or in front of a camera it’s worth thinking about video marketing. Video marketing is an effective way of getting the attention of clients. Whether it’s a video tour of your clinic or an interview with you, video marketing can be a helpful addition to your marketing strategy.
An engaging blog offers value to clients before they book an appointment. Use a blog to interact with clients, and offer them helpful advice on a range of topics relevant to your field. If you’ve assisted them outside of an appointment, people may be more likely to ask about other ways you can help them.
8. Offer Telehealth or Online consultations
The last few years have also seen a rise in digital therapy services - vulnerable people or young people may be more comfortable with accessing services that are not face to face. This is the case for a range of reasons, but a driving factor is convenience. Texting counsellors or other online practitioners is much more common than previously - in particular, due to the COVID-19 pandemic. Offering alternatives to in-person services shows your business values accessibility and is technologically up to date.
9. Email marketing
Emailing a newsletter can be a great way to stay in touch with existing clients and offer additional value. Don’t bombard their inbox, but keep your communication helpful - Maybe you’re running a free educational webinar or releasing a book? Think about what value you can provide to someone who might be in need.
10. Find a niche
Many psychologists do not focus on a particular niche for fear of restricting their potential client pool. The opposite is the case. Finding an appropriate niche can assist you in finding clients that are looking for help with a specific problem.
Consumers equate specialisation with trust and competence. They will also be willing to pay more because they’re accessing a specialist - rather than a generalist.
Knowing your niche will also help you to build your referral network more specifically. For example, if you offer services specific to children, it can be useful to let schools and teachers know of your services.
11. Public Speaking
Opportunities for public speaking can take multiple forms. Whether it’s appearing as a guest speaker at a conference, or being interviewed on an LinkedIn - public speaking opportunities shouldn’t be overlooked for their marketing value.
These opportunities provide exposure for your business and build credibility in both your brand and you as a professional.
12. Local Media
Though a more traditional form of marketing, your local media shouldn’t be overlooked. Local media can be particularly helpful if your target audience uses these media forms regularly. If you’re running an event in your local area - let the local paper or radio know.
13. Signage and visibility
It’s surprising how often signage is overlooked when it comes to marketing. But having adequate signage that is easily visible will help clients locate your therapy rooms. Your client’s experience of your service begins before they enter your rooms. Minimize confusion or anxiety by ensuring all signage is well-positioned.
Though not as popular as they once were, flyers and business cards still have a place in some marketing strategies. There are clients that prefer having a flyer or business card to take with them. While we don’t recommend spending the majority of your marketing budget on this, flyers are worth considering.
You may like to ask relevant businesses if you can display your flyers or business cards in their waiting rooms.
15. Conference attendance
Attending events allows you to build credibility and network with others. Networking boosts brand awareness and the possibility to expand your referral network. Do try to keep your interactions with others genuine.
16. Checking in with existing clients
Ensuring your relationships with existing clients is positive can go a long way to securing the future potential of your clinic. This can be as simple as a follow-up call or email to check in with clients you haven’t seen in a while. Alternatively, you may like to send out holiday greeting cards wishing them well for the coming season.
Clients value authentic care, so going the extra step for those in your business can help boost positive word of mouth referrals and boost client retention. But make sure your actions are authentic.
17. Free trials of paid directory
Listing yourself in a directory is helpful for exposure and access to clients utilising those directories. Many of these offer a free trial, which is worth doing. If you’ve not landed any clients before the trial period ends, cancel your listing. Doing this ensures you haven’t lost any money but provides the potential to connect with new clients.
LinkedIn is often an untapped resource. Useful in particular for connecting with like-minded professionals, this is another way to boost your brand profile and build a referral network. You may be invited to participate in opportunities you otherwise may not have been aware of.
19. Get a free Google business listing
Even if you don’t yet have a website, one of the first things you can do as a business is getting a Google listing. This means that clients who Google you will be able to find all the necessary information quickly. List your booking phone number, rooms address, hours and any other relevant information.
20. Expert appearances
Often the media will call for an ‘expert’ to weigh in on particular issues. Take advantage of these opportunities to build your credibility. Foster connections with your local media outlets, or other businesses who may be interested in collaborating with you. The beauty industry, in particular, is one to avoid dismissing, as they have a lot of financial backing and interest in health-related topics.
21. Write for others
As with expert appearances, writing for other people’s blogs or as a guest contributor to a magazine again builds brand credibility and exposure. If you enjoy writing, this can be a great addition to your marketing.
Guest posting on other blogs will often provide a backlink to your website - driving traffic to your services long after you’ve finished the article.
Volunteer opportunities arise from time to time, whether it’s speaking to a group of highschoolers about a career in psychology, or assisting a local charity with counselling. While volunteering can cost time, and you may not see an immediate return for your investment - it’s still valuable. Through volunteering, your reputation in your local community will be built, and potential future clients may have a positive first interaction with you - outside of your clinic rooms.
23. Determine your call to action
Knowing what action you’d like clients to take is key to figuring out which marketing tactics will be best for your practice. Do you want clients to book a therapy session? Or refer a friend to your services?
If you decide to run a giveaway or other incentives to your service, it’s important to remember your responsibilities as a healthcare provider. It’s a good idea to ensure you’re familiar with AHPRA’s advertising guidelines. https://www.ahpra.gov.au/Publications/Advertising-resources/Legislation-guidelines/Advertising-guidelines.aspx
24. Online ads
Targeted advertising online, and on social media can be an effective marketing method. Online ads often have a greater reach and cost less than an advertisement in physical form. Before deciding where to place your ad, you should consider all the factors that may impact its success. Outline some specific goals you have for the campaign, so you can measure if it’s worth repeating this tactic.
25. Partner with other practitioners or brands
Are there businesses in your area that may benefit from your services? It can be worth considering who you can collaborate with to boost both businesses brand awareness. You may be able to put on an event or training session that adds value for both business’s clients. Businesses that psychologists may like to consider collaborating with include: Yoga studios, health co-working spaces, pharmacies, universities, aged care facilities, RSLs and more.
26. Your email signature
If you haven’t already, set an email signature. This is an easy way to let everyone know who you are and what services you offer.
First impressions matter.
Those first 3 seconds when someone enters a health space are critical.
What do they see?
What do they hear?
What do they smell?
What do they touch?
What do they taste?
The waiting room dictates the first impressions patients will have of your service.
It sets the tone for care.
Your space should be comfortable and clean, but aesthetically pleasing too. Why?
To ensure your patients are at ease as they wait.
This will have a flow-on effect on their experience of your overall service and of your reputation as a professional.
Feeling the pressure now? Decorating a waiting room doesn’t have to be stressful or expensive!
Here are a few of our top tips on how to decorate your waiting room on a budget.
1. Consider your patients
Who are your patients? Who will be in your waiting room space?
A good understanding of the people in your waiting room will assist you in having a maximum decorating impact without wasting the budget.
A waiting room that is designed with parents and children in mind will likely be different from a waiting room for yoga.
For example: If your practice involves children, limit the number of small decorations within the room. Opt for sturdy, comfortable furnishings that will not easily topple over or be broken.
Don’t have a big budget for a toy-filled corner? No problem. Consider providing a simple table with a colouring station.
If you have some budding artists in your client base, ask them if you can use the pictures they create to decorate your waiting room. Frame these in matching, affordable frames (from the dollar store will do) and hang on your waiting room wall in a gallery wall style.
Repeat visitors to your practice will feel welcomed and valued in your waiting room, even before they see you! Children will be proud to point out their special place in your waiting room decoration scheme.
2. Choose a natural colour scheme
Choosing natural colours as a base for your waiting room allows you to have the ability to easily create a calming space. Whites, Creams and Beiges are all great colours that pair well with most accent colours.
Look to nature as a guide.
You may like to include a pop of colour that connects to your brand.
For example, if you have teal in your logo design, a few carefully chosen items in a matching shade can offer a cohesive and comforting environment.
3. Less is More
When it comes to design and budget, less certainly is more.
You don’t need to fill your waiting room with stuff for it to be an effective and welcoming space. Over-filling your waiting room can leave it looking cluttered and unprofessional.
Instead, choose a few ‘hero’ pieces, which will be the feature of your waiting room design. Perhaps an artwork or sculpture, or your logo on the wall. These hero pieces can also tell a visual story about your practice and who you are.
Choosing a hero piece or two will give your space a considered feel and help your wallet out as you’ll save money, avoiding buying unnecessary decor items.
Where to find hero pieces?
Beautiful pieces in your waiting room don’t have to be costly.
When looking for items, try second-hand stores, family members, eBay, even Facebook marketplace.
For new pieces of furniture, mainstream stores such as IKEA and Fantastic Furniture often have a large selection.
When you’re thinking of a hero piece, it can be helpful to shop with another person. Ask for their impression of it, what mood it gives them. Good impressions of hero pieces include feeling calm, safe, happy or motivated when looking at them.
Seems a little vague? If in doubt, choose prints of nature in colour schemes that are calming such as blues and greens. Or in the colour scheme of your branding.
4. Go natural
Use plants, either fake or real, to create a neutral and calming environment for your guests. Studies have shown that waiting rooms with natural elements foster positive feelings in patients.
Are you worried about the cost?
Online plant shopping though Facebook groups or small businesses mean it’s easy to source plants for your waiting room at a fraction of the cost of retail. Some businesses even specialise in ex-real estate staging plants.
Make sure you comply with regulations when it comes to plants inside the consultation room. Often these plants will need to be fake to be compliant with hygiene or skin penetration standards.
Select a few low-maintenance plants to place strategically around your waiting room.
5. Use your senses
Lighting and scent are two areas that are often overlooked when it comes to waiting room design. They are two of the most cost-effective ways to improve your waiting room decorations on a budget.
Have a dark, dingy corner in your waiting room? Visit a second-hand store and find a lamp for a bargain to lighten the area.
Popping on a calming candle or an aroma diffuser can be particularly helpful for decorating the tone in some waiting rooms, such as beauty therapy. Even if candles are unlit, their presence can remind patients that they are in a place of relaxation.
6. Get inspired
Before you begin decorating your waiting room, do some research.
Take note of elements in waiting rooms that you like, and would want to have in your own waiting room. Use Pinterest and Google to look at and become inspired by other waiting rooms.
With a little bit of creative thinking, there’s usually a way to achieve the look you’d like at a fraction of the cost.
Where to source decorations for your patient waiting room?
Are you feeling inspired?
Source decorations from your waiting room by visiting second-hand stores, dollar stores, eBay or affordable department stores such as Kmart. Be clever and consider how you might be able to thrift a cheap item to give it an upgrade.
Found some nice frames but they’re the wrong colour? Spray paint from your local hardware store can work wonders.
If in doubt, remember the principles of patient-focused, simple design when decorating your waiting room.
Since 1810 Macquarie St has dominated as the location of choice for medical specialists in Sydney. Now that’s beginning to change, with George St becoming the location of choice for many health practitioners. Why?
The history of Macquarie St
In 1810, governor Macquarie allocated a plot of land on the newly created Macquarie street for Sydney Hospital. This was the beginning of Macquarie street becoming a hub for those seeking medical attention in Sydney.
At the time, this was the only hospital in the colony. It’s frontage dominated much of Macquarie St. Much of the building remained unoccupied for a time. The hospital was larger than needed for Sydney at that point in history. Wanting to take advantage of the empty floor space, the government and other municipal offices moved into the outer wings of the hospital.
To be near the hospital, Macquarie Street soon became the home to many doctors and other healthcare professionals. It made sense to be close to the hospital and other official buildings for the convenience of their practice.
Understandably, The Royal Australian College of Physicians opened nearby, and the street got the nickname ‘The Harley Street of Sydney’ because of the number of medical practitioners with offices and surgeries on the street.
Macquarie Street established itself as the medical hub of Sydney early on, and it's a title it’s claimed for some time now. But will it hold onto it forever?
It would seem not…
The George Street takeover
George street’s history is long lasting in Sydney. Like Macquarie St, George St was one of the earliest established streets in Sydney city. It’s been the home of many businesses and the main thoroughfare right up to the present day.
In recent years, George Street has seen a surge in medical practitioners setting up their practices on its frontage.
We think there are a few reasons for the shift away from Macquarie st.
Changes in Transport
George Street is one of the most accessible streets in Sydney CBD. Buses, trams, trains and pedestrian walkways mean that when in Sydney, it can feel like all roads lead to George St.
With the government developing a light rail system, George St has become even more accessible to pedestrians and those travelling by public transport from outside the CBD.
When considering where to choose a location, medical practitioners take into consideration the ease of access to their practice. Clients value convenience. George St is home to many other popular shopping destinations. More foot traffic, exposure and therefore, business!
In contrast, when Macquarie St first began establishing itself as a medical hub, it was harder for people to get around. It made sense for all medical services to be located in one area, to assist with patient travel. That’s no longer the case, thank goodness!
Changes in hospital networks
When Sydney was first being established, it made sense for doctors to locate themselves close by to the hospital. They needed to be where the action was, to be a part of the ‘medical scene’ of early Sydney.
Fast forward to 2020, and there is 220 public hospitals and health services for free healthcare in NSW (according to https://www.health.nsw.gov.au/Hospitals/Pages/default.aspx). Doctors and patients no longer need to be gathered on one street. There’s a broader range of choices available, and patients have greater control over the healthcare choices on offer.
This means that patients are willing to visit practices that aren’t located on Macquarie St. Particularly if it’s more convenient for them to do so!
Macquarie St is saturated with healthcare services, surgeries, and clinics. Being right next door to an established business, offering the same benefits as you, can make it hard to stand out.
Competition is fierce, which is why many medical professionals are choosing to lease rooms on George St. With less direct competition in the physical space, businesses can establish their practices more efficiently.
George St is the home to many entrepreneurial professionals.
It seems healthcare practitioners prefer this encouraging environment as opposed to the traditional and fierce competition elsewhere in Sydney CBD.
Are you looking to lease a medical room in Sydney?
Wellshare is a co-working space in the historic Dymock’s building on George St. With a range of rooms to rent, we’re sure we’ve got the room you need.
Our rooms are modern and spacious. Amenities include WIFI, access to break-out rooms, 24/7 access, photocopier, printer and kitchen facilities. We also provide access to networking events and allow you to display advertising material.
Sounds good? Join the other medical professionals making a move to George St. Have the room to grow your practice.
Book a tour today.
Co-working spaces have taken off in Australia, and with good reason.
But co-working spaces designed specifically for health professionals is even better!
Many health practitioners have begun turning to health co-working spaces for a business solution that will grow with their practice.
1. Low Cost
Health co-working spaces are the perfect solution for busy health professionals looking for professional space, at an affordable price.
Save on rent and get access to all the services and amenities your business might need. Don’t stress about fitting out the office, and save money on furnishings too.
Spend that money, and time, on growing your practice instead.
Because of the number of professionals using co-working spaces, they are often rented out at a cheaper rate. The whole group benefits from sharing a space together, rather than needing to spend more money for a place of your own.
2. Premium Location
Help your clients find your service easily.
Health co-working spaces are popping up in centralised, easily accessible locations around Australia.
Patient access is key to your business growth.
Wellshare health co-working space is located in Sydney’s CBD in the historic Dymocks building.
At a location like this, your practice will be in the heart of the city, conveniently located close to public transport.
Set a great work/life balance with the ability to easily travel between work and home.
3. Room to Grow
As your business grows, your needs will change.
By operating from a health co-working space, health practitioners have discovered flexibility as they need it.
It’s easy to scale up your operation and take on more business if your space is able to accommodate the changing needs of your business.
Currently a one-person show? Or are you a team of passionate professionals?
Whatever stage your business is at, find the space that suits your needs. As your business grows, you’ll be able to change up your rental space according to the solution you need.
There is a range of spaces available to suit the needs of health practitioners. Medical rooms for rent or therapy spaces for rent are just a few of the well-equipped rooms you can choose to run your practice from.
Collaboration between health and wellness practitioners is vital.
Working with other professionals in your industry increases your ability to give and receive referrals to/from other health businesses.
Ultimately, working in a multi-disciplinary way improves patient outcomes which in turn leads to greater word of mouth.
Referring to other businesses may counterintuitive at times (shouldn’t you be able to give them all they need?). Still, it adds a tremendous amount for value to your business over the long term.
Clients and other businesses will appreciate the help and assistance of your business, and your reputation will grow as a result. Don’t overlook the importance of networking.
Health practitioners working out of co-working spaces, automatically have access to a broad group of people within their industry. Work alongside other passionate professionals, be inspired, and have a voice in your field.
At Wellshare, we understand the importance of having a strong community of professionals around your business. That’s why we regularly host Networking events and opportunities. Make the most of the space and grow your business, alongside others.
Don’t worry; we won’t force you to attend anything you don’t want to! We value providing you with the opportunity to interact with and be a part of a community, as much, or as little as you wish.
5. Set Your Own Hours
One of the most exciting aspects of working for yourself is the ability to set your own work hours. Get the work/life balance you want.
At Wellshare, you’ll have 24/7 access to your health co-working space so you have the freedom to work in the time that suits you best. Got a deadline coming up? Or need the weekend off?
Put in the extra hours when you need them.
Autonomy is valuable, but we also know some structure is helpful to boost our productivity. When you’re working on your own, it can be an isolating experience. Healthcare professionals appreciate the balance a co-working space provides them between freedom and structure.
Having a dedicated workspace to arrive at will assist with discipline and motivation. Create a routine that best supports your business.
6. Greater Business Exposure.
Health practitioners and other professionals using health co-working spaces have discovered the joy of learning from those they’re working alongside.
Operating out of a health co-working space will bring you into contact with others in the health and wellness industry you otherwise may not have interacted with. These interactions have value in exposing your business to more people.
You never know who may need your service one day, or what you will learn from another person operating from your co-working space. A co-working space is an opportunity to market your business to those in the space, and potentially to their clients too.
Many co-working spaces offer a shared waiting room or areas where prominent marketing can be displayed. This is a great solution for those looking for maximum business exposure, for a fraction of the cost.
7. Increased Job Satisfaction
It’s inspiring to come to a workplace where people are excited to be there. Surround your business with people as passionate about success as you are. A co-working space provides room for your business to have the freedom and meaning you’ve been seeking.
Those in the space are there for the same reasons, sharing the same passion. This type of atmosphere is incredibly motivating and inspiring. Need a boost to your productivity? Join the Australian health practitioners trying health co-working spaces.
For more information about Wellshare please get in contact.
If you’re a healthcare professional you know the challenges of being in this industry. Especially if you’re establishing or growing your practice. With all you have to do and how tired you may feel, sometimes that dreaded thing... networking is the last thing you feel like doing.
If that’s the case, here are a few reasons why it’s so valuable to build a community of healthcare professionals around your practice. Hopefully, this inspires you to become a little more connected with other health practitioners.
Support and Understanding
Being in contact with other healthcare professionals isn’t just valuable for your practice, though that’s often what’s focused on first and foremost. Connecting with those in the health industry can be great for your own personal and professional development.
By connecting with others in the health and wellness industry you will gain access and awareness of development opportunities. Sharpen your knowledge and skills by engaging with other healthcare professionals. Either at formal events such as conferences, or online development groups, or even by catching up for a coffee with a fellow professional in your industry.
These conversations and experiences allow us to share our knowledge and receive in return. Feel supported in times of struggles by hearing stories and helpful advice from others who have been where you are now. Encouragement is important for us all.
Growing your community can inspire you to grow your own practice. See the great things others are doing in the health industry and see if you can learn from their models of care.
You will learn from your community and have the chance to have your voice heard within the healthcare space. This can be as simple as joining a Facebook group or following a healthcare blog.
Grow your Practice.
Building your community is valuable for your business and your clients. For your business, you will often receive referrals for new clients from other healthcare professionals you have connected with.
Getting to know those in your industry helps to establish your practice in people’s minds. You’re not just a name or a service, but a person who they will likely feel more likely to send clients to as a result of knowing you.
Your clients will gain value from this process too as you will be able to refer them on to other healthcare professionals where appropriate. This helps your client, as well as establishing yourself as a knowledgeable and helpful practitioner.
This collaborative effort between healthcare professionals helps to establish a community within the healthcare industry that is able to offer a greater level of care to the patient.
Establishing a community around your healthcare practice is valuable for all involved.
The Wellshare Community
At Wellshare we’re not just a co-working company. Yes, we rent rooms to health and wellness professionals but we do more than that.
At Wellshare we’re a community of dedicated healthcare professionals with a drive to see our fellow practitioners succeed. Our team is made up of healthcare practitioners and entrepreneurs with the experience necessary to offer valuable advice.
By renting one of our spaces you are invited into our community. Have the opportunity to grow your practice alongside other healthcare practitioners and experience the difference a community can make for your business.
If you’re an allied health practitioner looking to attract new clients, you’re in the right place. If not, these tips may still apply to you, so read on!
There are only 3 ways you will be found by patients:
Today we’ll be looking at the way allied health practitioners have harnessed the following marketing tools to get more clients. More clients = more business for you.
1. Have an awesome website
Expectations are high in 2020 when it comes to websites. A well presented, functional website is a must for allied health businesses.
Often, a website is one of the earliest impressions a client will have of your business. It’s a ‘virtual waiting room’ in a sense.
Just as in a physical waiting room, clients look around and form ideas about the business, based on what they see.
It is well understood in website UX design that the way your website looks will influence a potential patient's beliefs about the quality of your service, even more than the actual information presented. What kind of impression are you making with your website?
Give an impression of cohesion, professionalism and welcoming to clients who may be investigating your services online. If your website looks cluttered, dated and is difficult to use, prospective clients may click away.
Hire a website developer, or a UX / UI designer if you have the budget. Websites such as Upwork and Freelancer.com often provide cost-effective solutions.
Some specialise in healthcare and can give you an excellent site that speaks to your patients.
Short on financial resources? Do it yourself!
There are several easy to use website builders such as WordPress, Squarespace and Wix. Using tutorials online, you’ll be surprised what you can achieve. Build a website you can be proud of, and that clients will enjoy visiting.
2. Use Social Media Marketing
Social media allows you to engage with your existing clients and find new ones.
Don’t waste your time doing social media for the sake of it. Have a presence on the platform where your ideal patient spends time.
For some allied health professionals, this can mean Instagram, for others, maybe LinkedIn. Sometimes both. Sometimes neither.
Having a social media marketing strategy enables you to get the word out online about your business. Running targeted ads can be a helpful strategy, allowing you to interact with new clients in a way that is relevant in 2020.
Social media is an easy way to share information your clients may be interested in. Show your business to be one that is useful, by sharing tips and helpful info in your posts. Answer common questions and be as useful as possible.
The principle of reciprocity is very powerful in marketing. If you continuously provide value upfront with no expectation of anything in return, eventually you will be surprised how many people reach out to you when they encounter a health problem.
Try and consider what your clients would like to see in their feed and share accordingly. This is an excellent opportunity to raise awareness of your brand and learn about your clients.
3. Word of mouth
This method is tried and true for a reason. If you’re looking for new clients, look to your existing ones. Ask yourself how you currently incentivise them to refer someone to your service?
For professionals regulated by AHPRA, this may be tricky. But there are still ways that make it easier for them to do so. Do you provide them with spare business cards with your contact detail so they can easily pass on your information to people they know?
For non-AHPRA regulated health professionals, do they get a reward for encouraging clients to refer friends and family to your business?
Social media interacts closely with this point. If you have a strong social media presence, it’s easy for clients to ‘tag’ and direct new clients to your business.
4. Build referral relationships with health professionals
Existing clients aren’t the only ones who can refer new clients to you. Develop a good rapport with the GPs and other health professionals in your area.
When people are looking for an allied health service, they will often ask for a recommendation from health professionals they are already in contact with. This means doctors, pharmacists, and nurses are all critical contacts for you to build a relationship with.
Look for allied health professionals who provide services you don’t. These businesses don’t have to be your competition. Instead, both businesses may benefit from a reciprocal referring relationship.
5. List yourself on directories and referral search engines.
It can be worth considering listing yourself on a range of online directories and referral search engines. As a new business, this can be a great way to get broader exposure.
Keep an eye on the return for your investment, and choose which referral search engines you list on carefully. Opt for those that are established and reputable, such as HealthEngine.
6. Offer to speak to local groups or businesses
Slightly outside of the box, this method works on building your practice and reputation as an ‘expert’ in your field. By speaking at events, to groups or businesses interested, you establish yourself in your field.
Consider what groups may be interested and what information you could present. You may be surprised what opportunities are out there for you. Some groups to consider may be aged care facilities, Probus or Rotary clubs, conferences or networking groups.
Not all speaking opportunities need to happen in person. Developing a webinar, or short online course can be an effective way of sharing your knowledge with interested parties. These can have a boosting effect on both your reputation and your client list!
7. Use effective signage
Many of the methods we’ve focused on so far occur primarily online. However, effective signage is one method of attracting new clients that is often underutilised.
Put yourself in the place of a new client visiting your practice for the first time. Signage can be in the form of brochure handouts or physical signage on a shopfront or reception desk. Is the signage visible and clear? If not, clients may become frustrated or anxious around locating your business.
Likewise, listing your services assists in transparency. A client may be using one service from you and heading elsewhere for another service because they’re unaware you offer both. Have a list of services visible in a prominent position in your business.
The waiting room is often a good place. Ensure the design of signage is easy to read and be considerate of those who may be visually impaired.
LinkedIn is an untapped resource for generating patient referrals.
It’s the social network where practitioners and professionals spend the most time. In today’s post, we’ll be sharing with you how you can best take advantage of this social media.
Get started today and generate more referrals to your business!
How? The answer is more straightforward than you might think.
1. Connect with others in your industry
LinkedIn is an excellent resource for finding other professionals within your industry. On LinkedIn, you have a platform for engaging with others who share your profession.
Send invitations to connect with other professionals. Focus on those who you think your business may align well with. Send a brief, friendly message introducing yourself.
Remember to ask questions and show a genuine interest. People love to share about what they're doing at work - that's the whole reason LinkedIn exists, isn't it?
Don't copy and paste a generic message. Get to know the person and the business you're hoping to create a referral system with. Professionals will be more likely to refer to you if you have built a rapport with them.
2. Engage with others
Like, comment and share the posts shared by businesses and people you have connected with. The support will be appreciated, and likely, returned in kind.
Join groups relating to your industry, and take part in discussions. This allows you to have a voice in the space, and have a discussion with those in your field.
As you take part in the community, intentionally identify those who you would like to get to know better. This may be someone outside of your immediate profession. They may still be able to refer or use your service themselves.
3. Become more visible
As you engage more with others, they will visit your profile. What they see makes an important first impression. Your profile and description must be excellent.
Use a professional headshot, and keep your profile information up to date. Include what you've recently worked on, your services and post regularly to your blog. This is all-important.
Most people do this and have a fairly good profile. But are you content with just 'good?' You don't need to be.
Increase your visibility on LinkedIn by optimising your profile.
What does that mean?
By including keywords in your profile, you are more likely to appear in searches. Come up with 3-4 keywords that best describe what you do.
Include these 3-4 keywords in your headline, summary and job titles.
Use these keywords elsewhere as it comes naturally.
4. Get the LinkedIn app
Business cards can get damaged, lost or forgotten about.
Staying in touch when you meet other healthcare professionals is much easier with LinkedIn. When you meet a practitioner you'd like to refer to you, use the mobile app to connect via LinkedIn.
It's efficient and quick, and there's more chance of you staying in touch.
With a little bit of effort, you can transform your online presence and see the benefits in your business. Get more patient referrals by using LinkedIn.