Reception Services
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The world has rapidly changed!
The days of requiring a full-time receptionist, in-person, at your clinic are gone. This is an unnecessary cost in our view. Many of you are now operating a blended model of face-to-face and tele-health care. You understand that reception services for patients can be delivered remotely. For those of you still 100% face-to-face, technology has developed to the point where you can save time and money on reception services whilst still delivering the high touch, high quality customer care you want. Let us show you a better way...the Wellshare Way. |
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Streamline an established practice
We know that operating your own business comes with a lot of perks (flexibility, being your own boss etc) but most of the time admin isn’t a favourite.
If you need someone to answer your phone, send text messages, or need to manage your bookings and payments—our reception service might be for you.
Trust our friendly team to cover everything you might need with admin support. As much, or as little as your business needs.
Our admin services can include:
If you need someone to answer your phone, send text messages, or need to manage your bookings and payments—our reception service might be for you.
Trust our friendly team to cover everything you might need with admin support. As much, or as little as your business needs.
Our admin services can include:
- Email management so you don’t remain snowed under. We can manage your emails and prioritise those needing attention).
- Phone management sorting inquiries by answering telephones, send texts, faxes and other methods of patient contact and addressing as needed.
- Booking management ensuring bookings effectively to reduce wait times and provide efficient patient experience.
- Payment management including Medicare, private health and general fees processing.
New to practice?
There are so many options out there. It can be overwhelming and uncertain as to what to do for your specific business. We've helped hundred of businesses at Wellshare and we've got a pretty good idea what will work for your business based on your goals and needs.
Don't yet have a phone number...
Don't worry. We can set up landline numbers, mobile numbers, fax numbers, IVRs, 1800, 1300...
Haven't set up your website and email yet...
Don't worry. We can set up domain names, DNS hosting, custom email addresses, Google workspace, website landing pages...
Haven't decided on a patient management and bookings system...
Don't worry. We can set up Medical Director, Best Practice, Genie, Halaxy, Cliniko...
Haven't decided on a how you're going to manage payments...
Don't worry. We can set up HICAPs, Tyro, Automed, Medipass, Stripe, Square...
We know the tools and tricks to improve productivity and streamline your practice operations.
Don't yet have a phone number...
Don't worry. We can set up landline numbers, mobile numbers, fax numbers, IVRs, 1800, 1300...
Haven't set up your website and email yet...
Don't worry. We can set up domain names, DNS hosting, custom email addresses, Google workspace, website landing pages...
Haven't decided on a patient management and bookings system...
Don't worry. We can set up Medical Director, Best Practice, Genie, Halaxy, Cliniko...
Haven't decided on a how you're going to manage payments...
Don't worry. We can set up HICAPs, Tyro, Automed, Medipass, Stripe, Square...
We know the tools and tricks to improve productivity and streamline your practice operations.
